Categories

Customer Service

 

Order Processing
We need 3-5 working days to process your order before shipping without any delay. The delivery time for European countries will be 7-10 days. For countries like USA, Australia and most countries of South America will be 10 days. After we ship the package, customer will receive an confirmation email with a tracking number in it.Please track it by the link we sent to you.If you can't check it immediately with the tracking number,please wait with patience.Some time is required by Express Company for uploading.



Return and Exchange
Customer satisfaction is our top priority, and every product is designed to meet our customers’ needs and quality standards. In that regard, every piece is inspected by hand, so we are confident that you will be satisfied with your order. No reason asked, if you would like to return your watch for exchange new watch, please Contact us first, we will send CORRECT return address to you.


Returns and refund
We do not accept return and exchange unless on very special terms. If you would like to return your watch for refund, please Contact us first, we will send CORRECT return address to you.After we received the productors, we will arange the refund for you.Refunds if offered will be issued for the 80% total amount of the purchase product only less the transaction fees. We do not offer refunds for any free items received as part of any promotion.There is a restocking fee of 20% on all returns because we will have to store back on inventory. Shipping cost for returns and exchanges will be at the customers expense. Please make sure you return your merchandise by a traceable method to assure delivery.